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Who We Are


WelcomeHomeTO is a group of professionals from various disciplines with the shared goal of supporting the best settlement experience for new Canadians, starting with resettled refugees in Toronto.

We began our journey by mapping out the broader settlement sector and researching the lived experiences of refugees, settlement service providers, private sponsors and active citizens.

Through this process, we learned that while Canada has a well-established settlement service sector and is a world-leader in enabling citizens to privately sponsor refugees, there are specific areas where improvements can be made.

Our research, interviews and direct participation in settlement activities exposed us to the challenges faced by organizations,volunteers and sponsors trying to navigate a complex labyrinth of settlement agencies, services and contacts. We also experienced the incredible  innovative ideas trying to resolve these challenges throughout the settlement sector.

Through our investigations, we concluded that the good will, insight, experience and resources required for an integrated and dynamic settlement system already exist; the challenge is to connect them sustainably.

As a result of our outreach and facilitation, WelcomeHomeTO has become a go-to partner for groups and agencies.

WelcomeHomeTO believes that an integrated system

  • Will have the ability to connect all levels of settlement service providers
  • Adjust to the specific needs of refugees and newcomers
  • Adapt to different and simultaneous displacement crises as they emerge.

Moreover, when government and engaged communities work together to set up newcomers for success, we reinforce our values of inclusion and opportunity for all.

WelcomeHomeTO Vision


Develop and share insights and personal stories of settlement from diverse perspectives.



Create collaborative spaces and opportunities where newcomers and Canadians engaged in settlement efforts can connect, communicate, and collectively work towards a more effective refugee settlement experience.



Empower and support community-driven, refugee-focused initiatives.



Inspire existing and potential settlement supporters to create or adapt innovative solutions to the integration process.